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Accelerate sales pipelines with AI in Dynamics 365 (AB-210)

Accelerate sales outcomes by leveraging AI-driven insights and automation within Dynamics 365 to optimise pipelines and customer engagement.

This course teaches learners how to design, configure, and govern AI enhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agent capabilities to support sellers across the lead to cash process. Learners translate business requirements into practical, AI first seller workflows that improve productivity, forecasting accuracy, and decision making while aligning with organizational revenue goals, governance standards, and responsible AI practices.

Delivery Format

  • Company Event

    Event at company

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

18 courses found

    • Delivery Format: Virtual Learning
    • Date 27-29 September, 2026 | 9:00 AM to 5:00 PM
    • Location: Virtual (Arab Stand)
    • Language: English
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    • Delivery Format: Public Classroom
    • Date 23-25 November, 2026 | 9:00 AM to 5:00 PM
    • Location: Dubai-Knowledge Village (Arabian St)
    • Language: English
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    • Delivery Format: Public Classroom
    • Date 13-15 December, 2026 | 9:00 AM to 5:00 PM
    • Location: Cairo-Sheraton (Egypt Stan)
    • Language: English
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    • Delivery Format: Virtual Learning
    • Date 13-15 December, 2026 | 9:00 AM to 5:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
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    • Delivery Format: Virtual Learning
    • Date 21-23 March, 2027 | 8:00 AM to 4:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
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    • Delivery Format: Public Classroom
    • Date 21-23 March, 2027 | 9:00 AM to 5:00 PM
    • Location: Riyadh (Arab Stand)
    • Language: English
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    • Delivery Format: Virtual Learning
    • Date 04-06 April, 2027 | 8:00 AM to 4:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
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    • Delivery Format: Virtual Learning
    • Date 03-05 May, 2027 | 8:00 AM to 4:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
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    • Delivery Format: Public Classroom
    • Date 03-05 May, 2027 | 9:00 AM to 5:00 PM
    • Location: Dubai-Knowledge Village (Arabian St)
    • Language: English
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    • Delivery Format: Public Classroom
    • Date 15-17 June, 2027 | 9:00 AM to 5:00 PM
    • Location: Cairo-Sheraton (Egypt Stan)
    • Language: English
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